Effective Date: August 23, 2026
1. Overview
These Terms of Service (the "Terms") govern your access to and use of the website, online store, products, services, content, and related features operated by TriRiver Arms, LLC, ("TriRiver Arms," "we," "us," or "our"). By accessing our website, creating an account, submitting an order, or using our services, you agree to these Terms. If you do not agree, do not use the website or place an order.
Website Terms: Rules for using the website, accounts, content, communications, and e-commerce functions.
Store Terms: Rules for orders, payments, shipping, product availability, returns, firearms, ammunition, and accessories.
Legal Terms: Disclaimers, limitation of liability, indemnification, governing law, dispute venue, and related protections.
Conditions of Use: If you use our website, it constitutes agreement to our terms of use. You must read and review the following information carefully.
AFFIDAVIT OF CUSTOMER
- I am not an unlawful user or addicted to any controlled substance.
- By selling or delivering ammunition to me, TriRiver Arms, LLC is not violating any Federal, State or Local Law or Ordinance.
- I have never been and I am not expected to be convicted in any court of a misdemeanor crime of domestic violence.
- I am not under indictment for and have never been convicted in any court of a crime punishable by imprisonment for over one year.
- I am not a fugitive from justice.
- I am currently not subject to a restraining order of any kind.
- I have not been adjudicated as a mental defective and I have not been committed to any mental institution.
- I am not an illegal or unlawful alien.
- I have never been and I am not expected to be discharged from the Armed Forces under dishonorable conditions.
- I am not currently less than twenty-one (21) years old.
- I have not renounced my U.S. citizenship.
2. Eligibility and Legal Compliance
The website is intended for users who are at least 21 years old and legally able to enter into a binding contract. Certain products may require the purchaser or recipient to be older than 21, including handgun ammunition and other regulated products. By using the website or placing an order, you represent that you satisfy all applicable age, legal eligibility, and residency requirements for the products you order. You are responsible for knowing and complying with all federal, state, and local laws that apply to your purchase, possession, receipt, transportation, storage, and use of any product ordered from us. We may refuse, cancel, delay, or restrict any order when we believe doing so is necessary or appropriate for legal compliance, safety, fraud prevention, inventory management, or business reasons.
3. Firearms, Ammunition, and Regulated Products
All firearms, ammunition, magazines, receivers, components, and other regulated or restricted products are sold only in accordance with applicable federal, state, and local law. Some items listed on the website may be restricted or prohibited in certain jurisdictions. Product availability on the website does not mean the product may lawfully be sold, shipped, transferred, possessed, or used in every location. Firearms may be transferred only through a Federal Firearms Licensee (FFL) or through another lawful transfer process required by applicable law.
A firearm order is not complete until all legally required transfer steps have been satisfied. If a background check, identification verification, transfer process, or other legal requirement cannot be completed, we may cancel the order and apply any lawful fees, shipping charges, restocking charges, transfer charges, or other costs associated with the transaction. You agree that you will not place an order for any product if you are prohibited by law from purchasing, receiving, possessing, or using that product. You also agree that you will not provide false, incomplete, misleading, or inaccurate information in connection with any order, transfer, account, form, communication, or legal compliance process.
4. Product Information, Availability, and Pricing
We try to display accurate product descriptions, images, prices, availability, specifications, and other information. However, errors may occur. Product images may be representative and may not show the exact item, packaging, accessories, finish, markings, or configuration. You should review the manufacturer description and confirm important details before purchase. We reserve the right to correct errors, update product information, limit quantities, refuse orders, cancel orders, or discontinue products at any time. If an item is listed at an incorrect price, with incorrect availability, or with incorrect product information, we may cancel the order even if the order was submitted and payment was authorized.
5. Orders, Acceptance, and Cancellation
Submitting an order does not mean we have accepted the order. Order acceptance occurs only when we confirm the order, process the transaction, and determine that the order may lawfully and practically be fulfilled. We may require additional information before processing or shipping an order. We may cancel or refuse an order for reasons including suspected fraud, legal restrictions, payment issues, mismatched billing and shipping information, inventory errors, pricing errors, inability to verify information, transfer complications, carrier limitations, or other business reasons. If we cancel an order after payment is captured, we will issue a refund as appropriate, less any non-refundable charges permitted by law and disclosed in our policies.
6. Payment, Taxes, and Fraud Prevention
You authorize us and our payment processors to charge the payment method you provide for the full amount of your order, including product charges, shipping, handling, taxes, fees, and any other disclosed charges. You represent that you are authorized to use the payment method submitted. You are responsible for all applicable sales, use, and other taxes associated with your order, except taxes based on our income. We may collect taxes where required or appropriate or required by law. Orders with mismatched billing, shipping, customer, or payment information may be delayed, reviewed, or cancelled as part of our fraud prevention process.
7. Shipping, Delivery, and Risk of Loss
Shipping options, costs, carrier availability, delivery estimates, and signature requirements may vary by product, destination, and applicable law. Delivery dates are estimates only and are not guaranteed unless expressly stated in writing. We are not responsible for delays caused by carriers, weather, supply chain issues, payment review, legal compliance review, high order volume, or events outside our reasonable control. Certain products may require adult signature, ground shipping, shipment to an FFL, or other special handling. You are responsible for providing accurate shipping information and for ensuring that a shipment may lawfully be delivered to the selected destination. If a shipment is returned, refused, undeliverable, or cannot be completed due to customer error or legal restriction, you may be responsible for shipping, return shipping, restocking, transfer, storage, or other related charges.
8. FFL Transfers and Customer Pickup
If a firearm or other regulated item requires transfer through an FFL, you are responsible for selecting or coordinating with an eligible receiving FFL, unless we agree otherwise. We will verify the receiving FFL before shipment. The receiving FFL may charge separate transfer, storage, background check, or administrative fees. Those fees are between you and the receiving FFL unless expressly stated otherwise. For local pickup or transfer, you must provide valid government-issued identification and any additional documentation required by law or by our procedures. The name, identification, payment details, and order information may be required to match. We may refuse release of any item if required information is missing, inconsistent, inaccurate, or legally insufficient.
Transfers are final.Transfer Fees: $40/Firearm. Once TriRiver Arms, LLC has received your firearm, please allow 24 hours to properly process the transfer. We will contact you via email the moment the firearm is ready to be picked up.Transfer Storage Fees: We have a limited storage capacity, your transfer/s must be picked up within 60 days of arrival. After 60 days, you will be assessed a $40 storage fee (per item) in addition to any applicable transfer fees. We will hold the item/s for 120 days, after which time, the firearm/s will be considered abandoned and are subject to being sold.
9. Ammunition Purchases
By ordering ammunition, you represent that you satisfy all age and legal requirements for the type of ammunition ordered. As a general rule, federal law requires purchasers to be at least 18 years old for rifle or shotgun ammunition and at least 21 years old for handgun ammunition. Additional state or local restrictions may apply. Ammunition sales are final.
You are responsible for selecting ammunition that is appropriate for your firearm and for using all products safely and lawfully. We are not responsible for misuse, improper storage, improper handling, incorrect caliber selection, firearm condition, or failure to follow manufacturer instructions.
10. Returns, Refunds, and Final Sale Items
Return eligibility depends on the product type, condition, applicable law, manufacturer policy, and our current store policies. Firearms, ammunition sales are final there are no exceptions. Unopened and used products, special orders, clearance items, regulated items, and customized items may be final sale unless otherwise required by law or expressly approved by us in writing. Before returning any item, you must contact us for instructions and authorization. Unauthorized returns will be refused.
Approved refunds may be issued to the original payment method or another method we determine appropriate. Shipping, handling, transfer fees, payment processing fees, storage fees, and other completed service charges may be non-refundable where permitted by law. If a product arrives damaged, incomplete, or incorrect, you must notify us promptly and preserve the packaging, labels, and product condition. Failure to provide timely notice or requested documentation may affect available remedies.
11. Warranties and Product Responsibility
Unless we expressly state otherwise in writing, products are sold with the manufacturer warranties, if any, provided by the original manufacturer. Warranty service, repair, replacement, or technical support may need to be handled directly with the manufacturer. We do not make independent product warranties beyond those expressly stated by us in writing. To the fullest extent permitted by applicable law, the website and online services are provided on an "as is" and "as available" basis. We do not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or harmful components. Some warranty rights may not be excluded or limited under applicable law, and these Terms do not limit any rights that cannot lawfully be limited.
12. Accounts, Passwords, and Electronic Communications
If you create an account, you are responsible for maintaining the confidentiality of your username, password, and account credentials. You are responsible for all activity under your account unless the activity results from our failure to use reasonable security measures. You must notify us promptly if you believe your account has been compromised. By using the website, creating an account, or placing an order, you consent to receive electronic communications from us, including order confirmations, notices, disclosures, updates, and customer service communications. You agree that electronic communications satisfy any legal requirement that such communications be in writing. Marketing communications are governed by applicable law and any available opt-out mechanism.
13. SMS, Email Marketing, and Promotions
If you opt in to receive text messages, email marketing, or promotional communications, you agree to receive those communications in accordance with the disclosures provided at the time of opt-in. Message and data rates may apply to text messages. You may opt out of promotional messages using the provided unsubscribe instructions. Transactional or legally required messages may still be sent when permitted by law. Promotions, coupon codes, discounts, rebates, free products, and special offers are subject to the terms stated with the promotion. We may modify, suspend, cancel, or refuse a promotion if we believe it is being misused, applied in error, combined improperly, or used in a way inconsistent with the promotion terms.
14. Website Content and Intellectual Property
The website, including text, graphics, product descriptions, logos, trademarks, photographs, layout, design, software elements, and other content, is owned by us, our licensors, manufacturers, suppliers, or other authorized third parties and is protected by intellectual property laws. You may use the website only for personal, lawful, non-commercial shopping and informational purposes unless we provide written permission otherwise. You may not copy, reproduce, modify, distribute, scrape, frame, mirror, reverse engineer, or exploit any part of the website or its content for commercial purposes without our written consent. All rights not expressly granted are reserved.
15. Acceptable Use
You agree not to use the website or services to:
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Violate any applicable law, regulation, court order, or third-party right;
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Provide false, misleading, incomplete, or fraudulent information;
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Attempt to purchase products you may not lawfully purchase, receive, possess, or use;
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Interfere with website security, availability, payment processing, or order processing;
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Use bots, scrapers, automated purchasing tools, or similar methods without authorization;
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Upload or transmit malware, harmful code, spam, or abusive content;
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Impersonate another person or misrepresent your identity or eligibility.
16. Third-Party Links and Services
The website may link to or integrate with third-party websites, payment processors, carriers, manufacturers, FFLs, analytics providers, marketing platforms, or other service providers. We are not responsible for third-party websites, services, policies, practices, content, delays, fees, or errors. Your use of third-party services may be governed by their separate terms and privacy policies.
17. Privacy
Our Privacy Policy explains how we collect, use, disclose, and protect personal information. By using the website, creating an account, or placing an order, you acknowledge our Privacy Policy. If these Terms conflict with the Privacy Policy regarding privacy matters, the Privacy Policy controls for those privacy matters unless otherwise required by law.
18. Limitation of Liability
To the fullest extent permitted by applicable law, TriRiver Arms, LLC and its owners, members, managers, officers, employees, contractors, agents, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, loss of data, business interruption, or loss of goodwill, arising from or related to the website, orders, products, services, or these Terms. To the fullest extent permitted by applicable law, our total liability for any claim arising from or related to an order will not exceed the amount you paid to us for the product or service giving rise to the claim. This limitation does not exclude liability that cannot be excluded under applicable law.
19. Indemnification
You agree to defend, indemnify, and hold harmless TriRiver Arms, LLC and its owners, members, managers, officers, employees, contractors, agents, suppliers, and service providers from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:
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Your violation of these Terms;
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Your violation of any applicable law or regulation;
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False, inaccurate, incomplete, or misleading information you provide;
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Your purchase, possession, transfer, storage, transportation, handling, or use of any product, except to the extent caused by our own unlawful conduct or non-waivable legal responsibility;
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Your misuse of the website, account, or services; or
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Your violation of another person’s rights.
20. Force Majeure
We will not be responsible for delay or failure to perform caused by events beyond our reasonable control, including natural disasters, severe weather, fire, flood, labor disputes, carrier disruptions, supply shortages, manufacturer delays, payment processor outages, cyber incidents, utility failures, government actions, legal restrictions, public health events, or other events outside our reasonable control.
21. Changes to the Website and Terms
We may update, suspend, discontinue, or modify the website, products, services, prices, policies, and these Terms at any time. Updated Terms will be effective when posted unless a later effective date is stated. Your continued use of the website after updated Terms are posted means you accept the updated Terms.
22. Governing Law and Venue
These Terms and any dispute arising from or related to the website, products, services, orders, or these Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law rules. To the fullest extent permitted by law, any lawsuit or court proceeding must be brought in the state or federal courts located in South Carolina, and you consent to personal jurisdiction and venue in those courts. [Consider selecting Lexington County or another specific county after attorney review.] If we prevail in an action to enforce these Terms, we may recover reasonable attorneys fees and costs to the extent permitted by law.
23. Severability, Waiver, and Assignment
If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law. Our failure to enforce a provision is not a waiver of our right to enforce it later. You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, reorganization, or similar business transaction.
24. Entire Agreement
These Terms, together with our Privacy Policy and any separate written policies or order-specific terms incorporated by reference, are the entire agreement between you and TriRiver Arms, LLC regarding the website and your use of the website. If a signed written agreement between you and TriRiver Arms, LLC conflicts with these Terms, the signed written agreement controls to the extent of the conflict.
25. Contact Information
If you have any questions about this Policy or wish to make a request, please contact us using the contact us link found on this site.
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