PRIVACY-POLICY

Effective Date: August 23, 2026

1. Overview

TriRiver Arms, LLC, ("TriRiver Arms," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit or use our website, contact us, create an account, place an order, request information, sign up for communications, or otherwise interact with us online or offline in connection with our U.S. business operations. By using our website or providing information to us, you acknowledge that you have read this Privacy Policy. Where a specific consent is required by law, we will request that consent separately.

2. Information We May Collect

We may collect information directly from you, automatically through our website, and from service providers or other lawful sources. The types of information we may collect depend on how you interact with us.

Contact information, such as name, mailing address, email address, and telephone number.
Account information, such as username, password, order history, preferences, and customer-service records.
Transaction information, such as billing details, shipping details, payment-confirmation information, purchase records, refund records, and related communications. Full payment-card details are generally handled by our payment processor and not stored by us unless specifically stated.
Identity or eligibility information where needed to complete a transaction, prevent fraud, verify information, comply with applicable law, or protect our business and customers.
Communications, such as emails, web forms, messages, phone notes, survey responses, reviews, or other information you choose to provide.
Marketing preferences, such as whether you opt in or opt out of promotional email or text messages.
Website and technical information, such as IP address, browser type, device type, operating system, pages viewed, referring pages, date and time of visits, cookie identifiers, and similar usage data.

3. How We Use Information

We use personal information for legitimate business purposes and as permitted or required by applicable law. These purposes may include:

Providing, operating, and improving our website and services.
Processing orders, payments, returns, refunds, customer requests, and account activity.
Responding to questions, customer-service requests, and other communications.
Maintaining internal records, accounting, tax, audit, and business documentation and where applicable by law or regulating agency.
Detecting, investigating, and preventing fraud, abuse, unauthorized activity, chargebacks, and security incidents.
Sending transactional communications, such as order confirmations, notices, account messages, and policy updates.
Sending promotional emails or text messages where permitted by law and consistent with your preferences.
Analyzing website traffic, improving user experience, and measuring marketing effectiveness.
Complying with court orders, subpoenas, law-enforcement requests, regulatory obligations, and other legal requirements.
Protecting the rights, safety, property, and security of TriRiver Arms, LLC, our customers, employees, vendors, and the public.

4. Cookies, Analytics, and Similar Technologies

We may use cookies, pixels, tags, log files, analytics tools, and similar technologies to operate the website, remember preferences, understand traffic patterns, improve performance, and support marketing or security functions. Cookies do not give us access to your computer, but they may help us recognize your browser or device. Most browsers allow you to block, delete, or manage cookies. If you disable cookies, some website features may not work properly. If we use third-party analytics or advertising tools, those providers may process information according to their own privacy policies and settings.

5. Email, Text Messages, and Marketing

If you provide your email address, we may send transactional messages related to your account, orders, inquiries, or our services. We may also send promotional messages if you opt in or if otherwise permitted by law. You may unsubscribe from promotional emails by using the unsubscribe link or contacting us. If you provide a mobile number and opt in to text messages, you authorize us to send text messages and notifications. Message and data rates may apply. You may reply STOP to unsubscribe from text messages. Mobile opt-in data and consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

6. How We Share Information

We do not sell your personal information. We may share information only as reasonably necessary for the purposes described in this Privacy Policy, to Process orders with drop shippers or as permitted or required by law. For example, we may share information with:

Payment processors, banks, fraud-prevention providers, and transaction-support vendors.
Website hosting, cloud services, order-management, email, SMS, customer-service, analytics, and technology providers.
Shipping, logistics, and delivery providers when needed to complete a transaction.
Professional advisors, such as attorneys, accountants, auditors, insurers, and consultants.
Law enforcement, courts, regulators, government agencies, or other parties when required by law or when we believe disclosure is necessary to protect rights, safety, property, or security.
A buyer, successor, or other party in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

Service providers are expected to use personal information only as needed to perform services for us or as otherwise permitted by law. If you provide information directly to a third-party website or service, that third party’s privacy policy controls its use of your information.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, complete transactions, resolve disputes, enforce agreements, prevent fraud, comply with legal obligations, and protect our rights. Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal or business requirements. We may decline or limit a deletion request when retention is required or permitted by law, needed for legitimate business purposes, necessary to complete a transaction, or necessary to protect our legal rights or the rights of others.

8. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These safeguards may include access controls, secure systems, password protections, vendor controls, encryption where appropriate, and other commercially reasonable measures.

No website, network, storage system, or transmission method is completely secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly if you believe your account or information has been compromised.

9. South Carolina Privacy and Data-Security Considerations

South Carolina does not currently have a comprehensive consumer privacy law comparable to some other states. However, South Carolina law prohibits unfair or deceptive trade practices and includes data-breach notification requirements for certain personal identifying information. We intend for this Privacy Policy to be accurate and not misleading, and we will handle applicable data-security incidents in accordance with South Carolina Code Section 39-1-90 and other applicable law. If we determine that a security incident triggers a legal notice obligation, we will provide required notices in the manner and timeframe required by applicable law. This section does not create rights beyond those provided by applicable law.

10. Your Choices and Requests

You may contact us to request that we update, correct, or review personal information associated with you. We may need to verify your identity before responding. We may deny or limit requests that are unreasonable, legally restricted, inconsistent with our records-retention obligations, or otherwise not required by applicable law.

You may opt out of promotional emails by using the unsubscribe link in the email. You may opt out of text messages by replying STOP. Transactional or legally required notices may still be sent even if you opt out of marketing communications.

11. Children’s Privacy

This website is intended for individuals who are at least 21 years of age. Our website and services are not directed to individuals or children under that age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18 without appropriate consent, we will take reasonable steps to delete it.

12. Third-Party Links and Services

Our website may contain links to third-party websites, tools, payment pages, social media pages, or other services that we do not control. We are not responsible for the privacy practices, content, or security of those third parties. You should review the privacy policy of any third-party service you use.

13. Limited Notice for Certain Non-U.S. Users

This Privacy Policy is designed primarily for users in the United States. If a privacy law outside the United States applies to a specific user or transaction, we will honor rights required by that applicable law. Any references to access, correction, deletion, objection, restriction, portability, or similar rights apply only where legally required and subject to applicable exceptions. This section is not intended to make our website subject to a law that would not otherwise apply, nor does it describe or authorize any importing, exporting, foreign sales, or international data transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date. Changes are effective when posted unless a different effective date is stated. Your continued use of the website after a revised Privacy Policy is posted means you acknowledge the revised Privacy Policy.

15. Contact Us

If you have any questions about this Policy or wish to make a request, please contact us using the contact us link found on this site.

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